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Insuring Your World - Summer 2004 Vol. 13

Computer Viruses – A Serious Threat to Business Health
Computer viruses are an unfortunate fact of business, and of the Internet in general. These malicious computer programs - some simple, some very sophisticated – are usually written by students looking to create mischief or, in some cases, by professionals such as disgruntled employees or frustrated programmers.

There are over 30,000 known computer viruses, though a huge proliferation of these are actually ‘copy cats’ of previous versions. Viruses are usually small in size and often hide themselves within other programs, making them difficult to detect. They have also evolved into standalone programs known as “Worms”, although the term “Virus” is frequently used to describe both. In either case, these destructive programs can range from a minor nuisance to a technical catastrophe.

To protect your business, it is imperative that all employees understand the seriousness of computer virus threats. Ensure that they know what to do to prevent viruses, and their responsibility to do so. Also, communicate what employees should do if they suspect the presence of a virus in their computer. The following guidelines may be helpful for your employees and their Managers – they could even form the basis of a policy designed to mitigate Computer Virus risks:

Interior Safety Tips

1 Most computer viruses arrive as e-mail attachments. They may or may not come from someone that you know. It is a good general practice to discard unsolicited email as a preventative measure. When an email message is accompanied by an attachment with a specific file extension, beware - it may well be a virus, sent without the knowledge of the person whose email address appears as the sender. File extensions to watch for include .exe .vbs .scr .vbe .com .bat .shs .cpl .dll .ocx .pif
.drv .lnk .bin .sys .eml .nws. Do NOT click on attachment files with names that end with any of these. A virus could be launched that could wipe clean your hard disk, send out viral emails to your entire email contact list and a host of other damaging activities. Simply delete the message in its entirety.
2 Update virus definition files regularly, typically for a minimum of once a week but no less than once a month. Update your virus scan program every month.
3 It is impossible for any anti-virus program to protect against all new viruses, so ALWAYS be very cautious about opening e-mail attachments.
4 If you do detect (or suspect) a virus, please let the appropriate technical support staff know so that they can eradicate the virus and ensure the computer is functioning normally.
5 New viruses are often reported in the news; which is always a good time to update your virus definitions.


Finally, ensure all business data is protected by completing regular back-up routines. Always maintain off-site information storage so that data can be easily retrieved in the event of a fire, flood, theft or other disaster. Business interruption can create costly delays and losses than can have far reaching consequences, so be sure your business is always prepared for the unexpected.

Managing Your Risk – Fleet Insurance

In managing a commercial fleet of vehicles, details such as driving records, physical examinations, written exams and driving tests are critical elements of loss control.

Driving Records
Ordering Drivers Abstracts may be the most important auto loss prevention activity your business can take. Every Provincial Ministry of Transportation has the capability of providing driving records that include traffic violations, accidents, and driving suspensions. Running these reports can not only confirm that a job applicant has a clean driving record but also the appropriate commercial driver’s license.

Obviously, drivers with histories of accidents and tickets should not be hired for positions that involve a significant amount of vehicle operation. Failure to obtain proper documentation to confirm driver skills and qualifications can result in increased liability exposure should accidents occur.

Physical Fitness
Clearly, most businesses don’t require an athlete to operate their fleet vehicles, but it is a good idea to verify that drivers are in good health and fully capable of driving safely. Certain driving classifications require medical certificates on a regular basis.

Written Examination or Road Test
Many employers, particularly motor carriers, require prospective drivers to complete a written exam and/or road test, to evaluate the ability of the applicant.

Obtaining the appropriate insurance coverage is essential, this includes fleet policies (five or more commercially rated power units), individually rated automobile policies and coverage under a Commercial General Liability Policy. These include both Liability and Physical Damage coverages.

Liability Coverage
Liability coverage protects against legal liability arising out of the ownership, maintenance or use of an insured vehicle. The coverage pays damages for bodily injury or property damage for which the insured is legally responsible as a result of an auto accident. In addition to the payment of damages, the policy covers the costs of legal defense and may also include:

Commercial General Liability Policy

  • Non-Owned Autos - provided only for autos not owned, leased, hired, or borrowed by the insured. It includes autos owned by the insured’s employees or members of their households, but only while in use in the insured’s business or personal affairs.
  • Rental Vehicle - covers leased, hired, rented or borrowed vehicles for use in the insured’s business.

Fleet or Individually Rated Policy

  • Medical Payments - reasonable and necessary medical and funeral expenses incurred by an insured because of injury or death as a result of an accident.
  • Uninsured Motorist - pays for injury to an insured who is injured by an uninsured motorist, hit-and-run driver or a driver whose insurer becomes insolvent.
  • Physical damage Coverage:
    1. Collision. Protects against loss or damage to an insured auto or a non-owned auto resulting from the impact with another vehicle or object.
    2. Comprehensive. Protects against loss or damage to an insured auto resulting from loss other than a collision or upset. Also provides supplemental payments for transportation expenses in the event of total theft.
    3. Specified Cause of Loss. This protects against loss from fire, lightning, or explosion; theft; windstorm, hail or earthquake; flood; mischief or vandalism; and sinking, burning, collision or derailment of a conveyance transporting the insured vehicle.
    4. Rental Reimbursement. Covers expenses incurred to rent a substitute when a vehicle is disabled.
    5. Towing and Labour. Covers the costs of towing and labor any time an insured vehicle is disabled.
Conclusion
A systematic plan for evaluating prospective drivers combined with comprehensive vehicle insurance coverage is the best way to mitigate risks associated with fleet operation. Lackner McLennan specializes in fleet insurance as part of our extensive commercial insurance portfolio. We can assist you by developing a package of Fleet Insurance coverage to suit your specific business needs. Talk to your Lackner McLennan Insurance Professional for more details!

How does inflation affect your insurance policy?

Insurance rates have been on the rise for the last two years due to many significant factors. One that you may not have considered is inflation and its affect on both costs and claims related to Property Insurance.

Property insurance secures your business from financial loss because property has been damaged or destroyed. Liability insurance protects your business from a wide variety of exposures that could include accidents on your premises or as a result of the operation of products or the provision of services sold by your business, contractual liability and much more.

Property insurance is subject to inflation. Most property insurance awards are made on the basis of the rate of inflation established by Statistics Canada i.e. 2-3%. So, it is important to maintain sufficient insurance coverage to compensate for cost increases resulting from inflation. For example, the value of the building owned by your business today would be significantly less than the cost to rebuild it ten years from now, which would include the annual rates of inflation compounded over that period.

Liability claims are not subject to a standard rate of inflation because the costs are dependent on many extenuating factors and are determined on a case-to-case basis by the courts. Because liability is intangible, judgments in this area are, by necessity, much more subjective.

Inflation Coverage is important to protect your business in the event of property damage. It ensures that adequate limits are in place so that your business can receive the benefit of replacement costs that are in line with the general building construction index (which determines appropriate replacement values based on a standard rate of inflation and average construction industry costs). Inflation Coverage adjusts the amount of insurance on your business’ property to keep pace with changing inflation rates during the policy term.

Unsure if your commercial insurance protects your business from inflation? Be sure to talk to your Lackner Insurance Professional to discuss property claim costs and the appropriate Inflation Coverage requirements for your business.

 

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